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We want you to love your Solar Squirrel Lanterns!

Shipping Policy

Effective as of: July 27, 2026

Thank you for shopping with Solyra® Squirrel Lanterns! We are committed to delivering your "Solar Squirrel Lanterns" to you in a timely and efficient manner. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be extended during peak seasons or promotional periods.

3. Domestic Shipping

For orders shipped within the United States, we typically use USPS or UPS. Once shipped, you can expect your order to arrive within 5-10 business days.

4. International Shipping

We ship our "Solar Squirrel Lanterns" internationally. For international orders, delivery typically takes 10-25 business days after shipment. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your delivery directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Solyra® Squirrel Lanterns is not responsible for shipping delays caused by unforeseen circumstances such as carrier delays, adverse weather conditions, customs processing, or other events beyond our control. We appreciate your understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments can only be sent via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact our customer service team at support@solyrasquirrel.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please provide your order number and any relevant details, including photos of damaged packaging or items. We will work with the shipping carrier to resolve the issue and provide a suitable solution, which may include a replacement or refund.

9. No Shipping to Restricted Countries

Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is on a restricted list, you will be notified during the checkout process.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us: